Technology, Endless Possibilities To Business Needs
Technology, no doubt, has affected the way we live, interact and do business. And the possibilities which it poses is unlimited as it makes life easier.
We are arriving at the age when new businesses need not consider getting an office at the initial stage of the business since a virtual office is always available; email, website and social media. We are gradually moving away from the traditional way of doing business to the digital era where we do business at the speed of light.
With social media platforms like Facebook, Twitter and other social media platforms, both small and big business organizations can easily interact with their customers, get feedbacks and respond to inquiries as early as possible.
Though people still visit the helpdesk in offices to resolve issues but the traffic is not as in some years back because we can now tender our complaints or inquiries online via email, phone call, social media or by filling complaint form provided by companies on their website.
It is now possible for people to sell products without having a physical office; from the big Amazon, eBay and Made-in-China of this world to our own Jumia, Konga, Kaymu and even Google Trader.
The internet gives businesses a global visibility and brands promotion could also be carried out online at a lower cost compared to taking it to the streets. With initiatives like the Get Nigerian Businesses Online (GNBO) by Google, any business could have a website of its own; a global virtual address accessible everywhere in the world.
The success companies of the next decade will be the ones that use digital tools to reinvent the way they work. These companies will make decisions quickly, act efficiently and directly touch their customers in positive ways. I hope you’ll come away excited by the possibilities of positive change in the next ten years. Going digital will put you on the leading edge of a shock wave of change that will shatter the old way of doing business. A digital nervous system will let you do business at the speed of thought- the key to success in the twenty-first century – Bill Gate
The above statement, as said by Microsoft founder, affirmed the present way of doing business, and more is yet to come as far as technology is concerned.
As a business, whether big or small, digital tool is the key to growth and sustainability. If you are using these digital tools, feel free to share your experience in your business with us.